I need this transaction online in the UK and asked for help at just after 4 PM .More than three hours have gone by and I still have no response.I’m aware that I can order a new card within the app, but i need to speak to someone to ascertain that my previous card has been fully canceled and not just blocked and that a new card has been ordered with a completely different number.
” Natalie from Natalie Large Photography "Words cannot describe the excellent level of service I experienced with the MOO support team.
I will definitely continue to be a repeat customer and will continue to recommend. " Kassy from Q Photography We've sent your promo code to your email address.
It can be very frustrating when you are expecting urgent reply and you have no idea if someone has read your questions and if someone is currently working on the case.
Maybe a live estimated response/solving time would help Also, what is overly frustrating is that you can’t send a message outside of the business hours.
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“Julia was extremely helpful, allowing me a promo code to reprint the cards once a color issue was corrected.